$25.00 Express delivery. Free delivery on orders $250.00+ (excludes soil, stone and wood).
We deliver to your door, a PO box or a parcel locker. Collect it the day it arrives, because any claim needs to reach us within 8 hours of the delivery scan. Parcels left by safe-drop are not covered.
Packed insulated, with a heat or cold pack when the weather needs it. We dispatch on Mondays and Tuesdays. Express delivery usually takes 1 to 3 business days, though Australia Post does not guarantee it. Dry goods ordered with livestock travel in the same box, for the one Express post price.
If any animals arrive dead, send your order number, clear photos and a short video within 8 hours of the delivery scan, ideally of the sealed bag. You choose a refund, free replacements with your next order, or store credit.
- Under 96 hours (4 days) in transit: full cover
- More than 96 hours: outside the guarantee, but contact us and we will work something out
Full DOA & missing items policy